Terms of service
Terms of Service
Last Updated: May 2025
Welcome to Aura Vita. By visiting or purchasing from auravita.shop, you agree to the following terms. Please read them.
1. General
Aura Vita is owned and operated by Reality Holdings LLC. These terms apply to all visitors, customers, and anyone who uses this website. By using the site, you agree to be bound by these terms. If you don't agree, please don't use the site.
2. Products
We do our best to accurately represent all products, including colors, materials, and sizing. However, slight variations may occur due to screen settings, manufacturing, or product updates. These variations do not constitute a defect.
All products are made-to-order. We do not maintain physical inventory.
3. Pricing & Payment
All prices are listed in USD. We reserve the right to change prices at any time without notice. Your order is charged at the price shown at the time of checkout.
We accept all major credit cards and any payment methods listed at checkout. By placing an order, you confirm that you are authorized to use the payment method provided.
4. Orders & Cancellations
Once an order is placed, you have 24 hours to cancel for a full refund. After 24 hours, your order enters production and cannot be cancelled or modified.
We reserve the right to cancel any order at our discretion — for example, in cases of pricing errors, suspected fraud, or product unavailability. If we cancel your order, you will receive a full refund.
5. Shipping
We ship to addresses provided at checkout. We are not responsible for delays caused by carriers, customs, weather, or events outside our control. Delivery estimates are not guarantees.
Orders shipped to an incorrectly entered address are not eligible for reshipping or refund. Please double-check your address before placing your order.
6. Returns & Refunds
Our full refund and return policy is available at auravita.shop/policies/refund-policy and is incorporated into these terms by reference.
7. Intellectual Property
All content on this site — including logos, product images, copy, and design — is owned by Aura Vita / Reality Holdings LLC. You may not reproduce, copy, or use any content without written permission.
8. Prohibited Use
You agree not to:
- Use this site for any unlawful purpose
- Submit false or fraudulent orders
- Attempt to interfere with the site's functionality
- Scrape or collect data from this site without permission
9. Limitation of Liability
To the fullest extent permitted by law, Aura Vita and Reality Holdings LLC are not liable for any indirect, incidental, or consequential damages arising from your use of this site or purchase of our products. Our total liability to you shall not exceed the amount you paid for the order in question.
10. Disclaimer of Warranties
This site and its products are provided "as is." We make no warranties, express or implied, regarding the site's availability, accuracy, or fitness for a particular purpose.
11. Third-Party Services
Our site may use third-party services including payment processors, shipping carriers, and print fulfillment providers. We are not responsible for the practices or policies of these third parties.
12. Privacy
Your use of this site is also governed by our Privacy Policy, available at auravita.shop/policies/privacy-policy.
13. Governing Law
These terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Riverside County, California.
14. Changes to These Terms
We may update these terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the updated terms.
15. Contact
For any questions about these terms, reach out at:
Email: [your email] Business: Reality Holdings LLC — Palm Springs, CA